US visa interview ends in confusion: VO approved B1/B2 visa but refusal slip issued, ‘We are unable to…’

Published -  
January 3, 2026
US Visa Interview Ends in Utter Confusion: Verbal Approval Followed by B1/B2 Refusal Sparks Outcry February 07, 2024 The complexities of the US visa application process are well-known, but a recent incident has brought a new level of bewilderment and frustration to an Indian applicant. What began as a seemingly successful US visa interview for a B1/B2 tourist visa category culminated in a shocking reversal: a verbal approval from the Visa Officer (VO) was inexplicably contradicted by an immediate refusal slip, leaving the applicant in a state of profound confusion. This distressing episode unfolded when an Indian national attended their B1/B2 visa interview. The applicant reported a positive and reassuring interaction with the Visa Officer, who, after reviewing the documents and engaging in a brief conversation, verbally confirmed the approval of the B1/B2 visa. This moment of relief, however, was tragically short-lived. Just moments after the verbal confirmation, the applicant was handed an official refusal slip. The standard boilerplate text on the slip starkly read, "We are unable to... [process your visa]," without providing any specific grounds for the denial. This glaring discrepancy between the verbal approval and the written US visa refusal has ignited significant debate and concern among prospective travelers. The applicant's ordeal highlights a critical flaw in communication and transparency within the visa process. Receiving a verbal go-ahead only to be met with an official B1/B2 visa denial without explanation is not only emotionally taxing but also creates substantial practical hurdles. Without a clear reason for the refusal, the applicant is left in the dark, unable to understand what went wrong, correct any potential issues, or prepare effectively for a future reapplication. The financial implications, including non-refundable application fees and travel expenses for the interview, further compound the distress of this unexplained US visa interview outcome. This case underscores the urgent need for greater clarity and consistency in the US visa application system. While visa officers hold the authority to make final decisions, a direct contradiction between their verbal statement and the official documentation erodes trust and causes immense anxiety. For countless individuals planning US travel, understanding the precise reasons for a visa refusal is paramount for due process and future planning. This incident serves as a stark reminder of the challenges applicants can face and calls for improved transparency to prevent such baffling and disheartening experiences.

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