Terms & Conditions

Last Updated: September 9, 2025
1. Agreement to Terms
These Terms & Conditions (“Terms”) are a legally binding agreement between you (“you” or “User”) and Beyond Border Global (“Beyond Border,” “we,” “us,” or “our”) governing your access to and use of https://www.beyondborderglobal.com and any related sites, portals, mobile experiences, or communications (collectively, the “Site”) and the services we provide (collectively, the “Services”).By accessing or using the Site or Services, you agree to these Terms and to our Privacy Policy (linked on the Site), which is incorporated by reference. If you do not agree, then you are expressly prohibited from using the site and you must discontinue use immediately.We may update these Terms at any time by posting an updated version and revising the “Last updated” date. Your continued use after changes are posted constitutes acceptance.The Site is intended for users 18 years and older. You are responsible for compliance with all laws applicable to you when you access or use the Site or Services.

If you access the Site from any location outside your own jurisdiction, you do so on your own initiative and are solely responsible for complying with any local laws that apply. The Site is not designed to meet industry‑specific regulatory requirements (including HIPAA, FISMA, or similar). If your use would be subject to those laws, do not use the Site. You must not use the Site in any manner that would violate the Gramm‑Leach‑Bliley Act (GLBA). The Site is intended for individuals 18 years of age or older; persons under 18 may not use or register for the Site.Important disclosures: Beyond Border Global is not a law firm and does not provide legal advice, and nothing on the Site or in our communications is legal advice. Blank immigration forms and instructions are available for free at the USCIS website. We are not affiliated with USCIS or any government agency. If you engage an attorney through our network, legal services are provided by independent attorneys under a separate attorney‑client agreement between you and the attorney, and communications with Beyond Border are not protected by the attorney‑client privilege.
What We Do (and Don’t Do)

We provide coordination, advisory, preparation, and case‑management services related to U.S. immigration filings, leveraging a network of independent attorneys who focus on employment‑based visas and green cards such as O‑1, L‑1, EB‑1, and EB‑2 NIW. We help collect information and documents, organize case materials, draft supporting packages for attorney review, and coordinate petition submission timelines. We do not guarantee outcomes because U.S. government agencies make final decisions. We do not represent you in court or before immigration authorities unless you separately retain an attorney who agrees to do so. We may decline or discontinue Services if we reasonably believe information is inaccurate or incomplete, or if proceeding would be unlawful or inappropriate.

Accounts and Security

Some features may require an account. You must provide accurate and current information and keep your credentials confidential. You are responsible for all activity under your account. Notify us promptly of any unauthorized use or suspected breach. We may suspend or terminate access for violations of these Terms or to protect our users, systems, or the public.

Refunds, Cancellations, and Our Guarantees

Standard refund policy: Fees for Services are generally non‑refundable once work begins, except as expressly stated in a Service Agreement or in the guarantees below.Money‑Back Guarantee (limited): If an Order expressly states a “Money‑Back Guarantee,” it applies only to the Beyond Border professional service fees for the specific petition type covered by the Order, and only if all of the following are true:

  • You provide all requested supporting documents, signed forms, and answers, and complete all questionnaires within the timeline we specify.
  • Government or third‑party timelines (e.g., expert letters, translations, evaluations), force majeure, or your availability do not cause delays.
  • Attorney review turnaround and your approvals are completed promptly. If we miss the 1‑month filing window solely due to our delay, our sole obligation will be a reasonable fee credit or partial refund of our service fees as stated in the Order.
  • Chargebacks and disputes: You agree to contact us first to resolve billing issues. Unwarranted chargebacks may lead to suspension and recovery of associated fees.

  • You provide all requested supporting documents, signed forms, and answers, and complete all questionnaires within the timeline we specify.
  • Government or third‑party timelines (e.g., expert letters, translations, evaluations), force majeure, or your availability do not cause delays.
  • Attorney review turnaround and your approvals are completed promptly. If we miss the 1‑month filing window solely due to our delay, our sole obligation will be a reasonable fee credit or partial refund of our service fees as stated in the Order.
  • Chargebacks and disputes: You agree to contact us first to resolve billing issues. Unwarranted chargebacks may lead to suspension and recovery of associated fees.
  • We approved your case for service after our evaluation.
  • You timely provided complete and truthful supporting documents and information we requested.
  • An independent network attorney reviewed and approved the petition package we prepared for filing.
  • The petition was properly filed, and the denial or rejection was not due to misrepresentation, fraud, prior immigration violations, criminal history, employer ineligibility, material omissions, missed government deadlines or appointments, administrative errors outside our control, or changes in law/policy.
  • You request a refund in writing within 30 days of the final denial and provide the decision notice.
  • The guarantee does not cover: government filing fees, courier/postage, premium processing fees, translations, evaluations, or other third‑party costs.
  • If we re‑file or appeal instead of refunding (with your consent), the guarantee is deemed satisfied.
  • 1‑Month Filing Timeline Commitment (limited): If an Order expressly includes our “file within 1 month after receiving all supporting documents” commitment, it applies only where:
    • Chargebacks and disputes: You agree to contact us first to resolve billing issues. Unwarranted chargebacks may lead to suspension and recovery of associated fees.
    • You provide all requested supporting documents, signed forms, and answers, and complete all questionnaires within the timeline we specify.
    • Government or third‑party timelines (e.g., expert letters, translations, evaluations), force majeure, or your availability do not cause delays.
    • Attorney review turnaround and your approvals are completed promptly. If we miss the 1‑month filing window solely due to our delay, our sole obligation will be a reasonable fee credit or partial refund of our service fees as stated in the Order.
  • Chargebacks and disputes: You agree to contact us first to resolve billing issues. Unwarranted chargebacks may lead to suspension and recovery of associated fees.
No Legal Advice; Independent Attorneys

Any legal advice is provided solely by an attorney you separately retain under an attorney‑client agreement. Beyond Border does not supervise, control, or guarantee any attorney’s advice or professional judgment. We may receive fees from or pay fees to attorneys or service vendors for permitted administrative or marketing services, and any such arrangements will comply with applicable rules.

User Responsibilities

You agree to provide accurate, complete, and current information and to promptly update it as needed. You agree to review all filings and documents for accuracy before submission. You agree to comply with applicable laws and these Terms. You agree not to use the Site or Services for unlawful purposes or to submit false or misleading information. You agree not to interfere with security features or attempt to gain unauthorized access to systems or data.

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Third‑Party Services and Links
The Site and Services may reference or integrate third‑party services (e.g., translation, payments, e‑signature, shipping, credential evaluations) and external links. Your use of those services is governed by their terms and privacy policies. We do not endorse and are not responsible for third‑party content, services, failures, data practices, or security.
Intellectual Property; License to Use the Site
All content on the Site—including text, designs, software, compilations, photos, graphics, videos, and trademarks—are owned by us or our licensors and protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable license to access and use the Site for your personal, non‑commercial use. Except as expressly permitted, you may not copy, modify, distribute, publicly display, or create derivative works from the Site or our materials without prior written consent. We reserve all rights not expressly granted.
Feedback and Submissions
If you submit feedback, suggestions, or ideas, you agree we may use them without restriction or compensation. If you submit content or materials to us (e.g., documents for your case), you represent you have the rights to do so and grant us the rights needed to provide the Services.
Privacy, Data Transfers
Your use of the Site and Services is subject to our Privacy Policy. By using the Site, you consent to the transfer and processing of your information in the United States and other countries where we or our service providers operate. Do not provide sensitive data unless we request it for your case; if you do, you consent to our processing of it to deliver the Services.
Privacy, Data Transfers
Your use of the Site and Services is subject to our Privacy Policy. By using the Site, you consent to the transfer and processing of your information in the United States and other countries where we or our service providers operate. Do not provide sensitive data unless we request it for your case; if you do, you consent to our processing of it to deliver the Services.
Service Availability, Changes
We may modify or discontinue any part of the Site or Services at any time. The Site may experience outages or interruptions. We have no obligation to maintain or support any specific feature.
Disclaimers
The Site and Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non‑infringement, accuracy, and quiet enjoyment.

We do not warrant that the Site or Services will be uninterrupted, secure, error‑free, or that defects will be corrected, or that information is current or complete.

We do not control government decisions or timelines and do not guarantee approvals, visas, or outcomes.
Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, revenue, data, or goodwill, even if advised of the possibility. Our total aggregate liability for any claim arising out of or relating to the Site or Services will not exceed the amount you paid to Beyond Border for the specific Services giving rise to the claim during the 12 months preceding the event giving rise to liability. Some jurisdictions do not allow certain limitations; in those cases, the limitations will apply to the maximum extent permitted.
Indemnification
You agree to defend, indemnify, and hold harmless Beyond Border, its affiliates, officers, employees, partners, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
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(a) your use of the Site or Services;
(b) your breach of these Terms;
(c) your violation of law or third‑party rights; or (d) content or data you submit.
Electronic Communications and Signatures
You consent to receive communications electronically and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirements that such communications be in writing. You consent to the use of electronic signatures and records.
Governing Law; Dispute Resolution; Class Action Waiver
These Terms are governed by the laws of the State of California without regard to conflict‑of‑laws rules. Before filing a claim, the parties will attempt to resolve disputes informally in good faith for 30 days after written notice. Except for claims that may be brought in small claims court or for injunctive relief, any dispute arising out of or relating to these Terms, the Site, or the Services will be resolved by binding arbitration administered by JAMS under its applicable rules. The seat and venue of arbitration will be San Francisco County, California, proceedings will be in English, and judgment on the award may be entered in any court of competent jurisdiction. Disputes will be conducted only on an individual basis, and no class, consolidated, or representative actions or arbitrations are permitted. Any claim must be filed within one year after it accrues.
International Use; Sanctions
You may not use the Site or Services if you are located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. sanctions, or if you are on any U.S. government restricted party list. You are responsible for compliance with l
Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control, including acts of God, natural disasters, war, strikes, governmental action, network or utility failures, or third‑party service interruptions.
California Users and Residents
If your complaint with us is not resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; (800) 952‑5210 or (916) 445‑1254.
Term: Termination, Suspension
These Terms apply while you use the Site or Services. We may suspend or terminate access at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Site and Services ceases, but Sections intended to survive (including payment obligations, IP, warranty disclaimers, limitations of liability, indemnity, dispute resolution) will remain in effect.
Notices
Legal notices to Beyond Border may be sent to info@beyondborderglobal.com with the subject line “Legal Notice.” A physical mailing address may be provided upon request or in your Order. Notices to you may be delivered via email to the address associated with your account or provided during your engagement.
Miscellaneous
These Terms, together with any Order and our Privacy Policy, constitute the entire agreement between you and Beyond Border regarding the Site and Services and supersede prior agreements on the same subject. If there is a conflict between these Terms and an Order signed by you and Beyond Border, the Order controls for the conflicting subject matter. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets. If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Any failure to enforce a provision is not a waiver of that or any other provision. These Terms do not create a partnership, joint venture, or employment relationship.
Disclaimers We Must Emphasize
Beyond Border Global is not a law firm and does not provide legal advice. We are not affiliated with the U.S. government or USCIS. USCIS forms and instructions are available for free at uscis.gov. Communications with Beyond Border are governed by our Privacy Policy and these Terms but are not covered by attorney‑client privilege. Any attorney‑client relationship is solely between you and the independent attorney you engage.
Contact Beyond Border
Email: info@beyondborderglobal.com
Website: https://www.beyondborderglobal.com
Disclaimer: Beyond Border is not a law firm. For legal advice specific to your case, please consult with a licensed attorney. Nothing on this website, including guides and resources, is intended to be legal advice, and use of this site does not create an attorney–client relationship. The services offered by Beyond Border (including educational content, project management, and other personalized support) are provided for your private use and do not constitute legal advice. You should not act on any information on this website without first seeking the advice of an attorney. Communications between Beyond Border and you are governed by our Privacy Policy and Terms of Service, but are not covered by the attorney-client privilege. All legal services are provided by independent contracted attorneys affiliated with Beyond Border (“network attorneys”) and are subject to an attorney-client agreement. Beyond Border is not affiliated with or endorsed by United States Citizenship and Immigration Services (USCIS) or any other government agency. Blank immigration forms and instructions are available for free at the USCIS website. Use of this site is subject to our Privacy Policy and Terms of Use. Beyond Border works with a network of lawyers and legal entities who represent and submit applications for clients directly. Any specific attorney-client engagement, the scope of any such attorney-client relationship, and the legal responsibility for any such engagement will be set forth in the retainer agreement entered into between the client and the relevant Beyond Border’s network attorney(s). All legal services are conducted by our network attorney(s).
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