Privacy Policy

Global Privacy Policy
‍

Welcome to Beyond Border Global Limited (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our website, mobile applications, or any of our services (collectively, the “Services”).

This Privacy Policy informs you of how information about you is collected, used, and disclosed by us. This Privacy Policy forms part of our Beyond Border Platform Terms of Service. Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Beyond Border Global is not a law firm and does not provide legal advice. Our services should not be considered a substitute for the advice of an attorney, and your use of our website, services, or communications with Beyond Border Global does not create an attorney-client relationship.If you purchase services that include independent attorney review or support, your relationship with the independent attorney will be governed by a separate attorney representation agreement. If your Sponsor has purchased legal services, the independent attorney or law firm represents your Sponsor. If you have any questions, please contact our Customer Care Center at info@beyondborderglobal.com.

‍‍

‍1. Information We Collect

‍Personal Information You Provide

‍When you use Beyond Border Global’s website or services, we collect certain personal information that can be used to contact or identify you (“Personal Information”). This includes, but is not limited to:

• Identity Information: Name, gender, date of birth, email address, telephone number, postal address, and other identifying details.
• Billing Information: When you place an order or pay for services, we collect payment and billing details, such as credit/debit card or bank account information. For your security, we do not store sensitive payment information like complete card or bank numbers; instead, we may retain transaction tokens or partial information (e.g., the last four digits of your card) to facilitate secure transactions with our payment service providers.
• Application Information: If you request services that require the preparation or filing of applications, you may need to provide additional information or documents, which could include sensitive personal information such as government ID numbers, immigration status, social security or passport numbers, birth certificate details, employment status, or other data relevant to your application. We may also receive unique reference or receipt numbers from government agencies as part of the process.

Depending on the services you request, Personal Information may also include sensitive details such as age, race, disability, sexual orientation, religion, national origin, or other protected characteristics, but only when necessary and with your consent. You are responsible for ensuring that any Personal Information you provide to Beyond Border Global is accurate and up to date. Inaccurate or outdated information may affect your ability to access our services or receive important communications.

‍

‍Automatically Collected Usage Data

‍We automatically collect certain information about your device and how you interact with our website and services (“Usage Data”). This includes:

‍

• Device information (hardware model, operating system, browser type, screen resolution)
• IP address and device identifiers
• Access times, referring website URLs, and domain names
• Pages viewed, links clicked, and navigation patterns
• Log files and other data regarding your interaction with our website, apps, or services

• Persistent cookies remain on your device after you leave our site to recognize you when you return.
• Session cookies are deleted when you close your browser.
• These tools help us enable key features, analyze usage, tailor content, and improve our services.

‍If you are located in the European Economic Area, Switzerland, or the United Kingdom, Beyond Border Global acts as a “Data Controller” for your personal information. We collect and use your data only when we have a lawful basis, such as:

• The necessity to perform a contract with you
• Our legitimate business interests
• Your explicit consent

‍

‍Categories of Personal Information We Collect

‍Depending on how you interact with us and which services you use, the categories of personal information we may collect include, but are not limited to:

• Individual Identifiers & Demographics: Name, email, phone number, address, job title, organization, account credentials, IP address, device ID, and other online identifiers.
• Sensitive Information: Government ID numbers, financial account details, health or medical information (where applicable), or other sensitive data.
• Geolocation Data: Physical location data, with your consent.
• Sensory Data: Call or meeting recordings, audio, photos, or videos provided during service or support.
• Biometric Information: If you opt in, facial or fingerprint scans for authentication.
• Commercial Information: Account details, service records, communications, and feedback.
• Internet/Network Activity: Device and usage information, such as browser type, screen resolution, and navigation paths.
• Professional/Employment Information: Job applications, resume, employment history.
• Education Information: Academic records, if relevant.
• Inferences: Preferences, characteristics, interests, or behavioral profiles.

‍Account Creation and Management

‍We use the personal information you provide during registration, such as your name, email address, and other identifiers to create, manage, and maintain your account with Beyond Border Global. If you update your details (for example, a new email address or phone number), we use this updated information to keep your account accurate and secure.

‍Delivery and Operation of Our Services

‍Your personal information is essential for us to deliver and operate our services efficiently. This includes responding to your inquiries, fulfilling your requests, processing applications, and providing you with regular updates or notifications related to your use of our services. For example, we may use your information to process your application, manage your bookings, or provide access to event or program resources.

‍Personalization, Security, and Service Improvement

‍We use your personal information to personalize your experience on our platform such as remembering your preferences, account settings, and previous activity. Your information may also be used to verify your identity, prevent fraud, enforce our Terms of Use, and protect the integrity and security of our services. Additionally, we may use your information to:

• Develop new features or services
• Improve the quality and usability of our offerings
• Detect, investigate, and prevent malicious, deceptive, fraudulent, or illegal activities
• Comply with applicable legal and regulatory requirements

‍

‍Customer Service and Technical Support

‍Your personal information may be used to provide customer service, answer your questions, resolve issues, and offer technical assistance related to your use of Beyond Border Global’s services.

‍Communications and Marketing

‍We may use your contact details to communicate with you about your account, service updates, important notices, and to respond to your inquiries. With your consent or as permitted by law, we may also send you information about our services, updates, newsletters, or those of our partners. If you do not wish to receive marketing communications, you can opt out at any time using the unsubscribe link in our emails or by contacting privacy@beyondborderglobal.com.Where permitted, we may use your information to improve our marketing and advertising efforts, such as tailoring content and offers to your interests.

‍Cookies, Analytics, Research and Aggregated Insights

‍We may use information about you, including personal information, in aggregate or de-identified form, for internal research and analytical purposes. This helps us understand usage patterns, identify areas for improvement, and enhance the overall quality of our services. Aggregated and statistical information derived from personal data does not identify you individually and is not considered personal information.We use cookies and similar technologies to improve your experience on our website, analyze usage, and for marketing and advertising purposes. You can set your browser to refuse cookies, but some website features may not function properly.

‍
For more information about cookies and how to manage them.We use Google Analytics to help us understand how visitors interact with our website and services. The information collected through Google Analytics is used to analyze usage trends and improve the functionality and user experience of our platform. Google’s use and sharing of data collected through Google Analytics is governed by the Google Analytics Terms of Use and the Google Privacy Policy.If you prefer, you can prevent Google Analytics from recognizing you on future visits to our site by disabling cookies in your browser settings.

‍Application and Process Updates

‍If applicable, we may use information such as application or reference numbers to check the status of your submissions or requests. This allows us to keep you informed about important updates or next steps in relevant processes.

‍Billing, Accounting, and Internal Record Keeping

‍We use your personal information to process payments, manage billing and accounting functions, and maintain accurate internal records. This includes invoicing, payment processing, financial reporting, and compliance with legal and regulatory obligations related to financial transactions.

‍Security and Integrity

‍To ensure the ongoing security and integrity of our business, platform, and users, we may use your information for security monitoring, risk assessment, incident detection and response, and the enforcement of our policies and terms.

‍Hiring and Recruitment

‍If you apply for a position with Beyond Border Global, we use the information you provide (such as your resume, contact details, and background information) to evaluate your application, conduct interviews and assessments, communicate with you about recruitment processes, and manage our hiring and onboarding procedures.

‍3. Sharing Your Information

‍

\Your Privacy Rights

• Payment processors (for handling transactions)
• IT and cloud hosting providers
• Email and communication providers
• Analytics and marketing partners
• Customer support and administrative service providers

‍Beyond Border Global does not sell or rent your personal information to third parties for their own marketing purposes. We do not share your personal information with third parties for their independent marketing activities without your explicit consent. We will only disclose your information as described in this policy or as otherwise permitted by law.

‍With Your Consent

‍We may share your personal information with third parties if you provide us with authorization to do so. For example, if you submit a review or testimonial for our services and agree to have it published on our website or social media, the information you include will be publicly visible.

‍Service Providers

‍We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services. This may include:

• Payment processors (for handling transactions)
• IT and cloud hosting providers
• Email and communication providers
• Analytics and marketing partners
• Customer support and administrative service providers

These service providers are only given access to the information necessary to perform their functions on our behalf and are contractually obligated to protect your data and use it only for the intended purpose.

‍Legal Requirements and Government Requests

‍We may disclose your personal information to comply with legal obligations, such as court orders, subpoenas, or other lawful requests from authorities. Where legally permitted and feasible, we will notify you of such requests and provide you an opportunity to challenge or limit the disclosure, unless we are prohibited from doing so by law.

‍Business Transfers

‍In the event that all or part of Beyond Border Global’s assets are merged, sold, assigned, or otherwise transferred, your personal information may be included as part of such a transaction. If this occurs, the acquiring party will be required to respect the commitments set out in this Privacy Policy, or you will be notified of any changes and provided choices as required by applicable law.

‍Academic Research and Analytics

‍We may share aggregated, de-identified, or anonymized information—information that does not identify you personally—with academic researchers or partners for research, analytics, and statistical purposes. This helps us and third parties better understand trends, improve our services, and contribute to broader industry knowledge. All such information is stripped of direct identifiers and cannot be traced back to any individual.

‍Third - Party Cookies and Tracking Technologies

‍Where permitted by applicable laws, we use third-party tracking technologies (such as cookies, web beacons, pixels, tags, and session replay scripts) for marketing, advertising, analytics, and administrative purposes, including ad retargeting. For example, we use Google Ads, Google Analytics, and other similar platforms to:

• Measure and analyze the effectiveness of our website and marketing campaigns
• Serve you more relevant ads based on your interests
• Prevent you from seeing the same ad repeatedly
• Detect and prevent fraud

‍Opting Out:
You can manage your advertising and cookie preferences using Google’s Ad Settings, the Network Advertising Initiative opt-out page, or your browser/device settings. Even if you opt out of personalized ads, you may still see ads based on general factors like your browser type or location.

• Identity Information: Name, gender, date of birth, email address, telephone number, postal address, and other identifying details.
• Billing Information: When you place an order or pay for services, we collect payment and billing details, such as credit/debit card or bank account information. For your security, we do not store sensitive payment information like complete card or bank numbers; instead, we may retain transaction tokens or partial information (e.g., the last four digits of your card) to facilitate secure transactions with our payment service providers.
• Application Information: If you request services that require the preparation or filing of applications, you may need to provide additional information or documents, which could include sensitive personal information such as government ID numbers, immigration status, social security or passport numbers, birth certificate details, employment status, or other data relevant to your application. We may also receive unique reference or receipt numbers from government agencies as part of the process.

‍4. International Data Transfers and Your Rights

‍

‍Data Transfer Notice

‍Beyond Border Global Limited is headquartered in Hong Kong, and we may transfer your personal information to our affiliates, partners, and service providers in jurisdictions outside of your home country, including but not limited to the United States, the United Kingdom, and other regions where we or our partners operate.These data transfers may occur for a variety of reasons, such as the performance of a contract with you, fulfilling your requests, providing customer support, data storage, administrative purposes, and the operation of our services. In some cases, these jurisdictions may not provide the same level of data protection as the laws in your home country. By submitting your personal information to Beyond Border Global, you consent to the transfer, storage, and processing of your information in these jurisdictions, in accordance with this Privacy Policy and applicable laws.

If you are located in a country with data protection laws (such as the European Union, the United Kingdom, or Canada), we will take appropriate measures to ensure that your personal information receives an adequate level of protection, including through contractual clauses and other recognized mechanisms.Individual RightsIf you are a data subject located in the European Union, United Kingdom, Canada, or another jurisdiction with applicable data privacy laws, you may have certain rights regarding your personal information. These rights may include:We seek to respond to all legitimate requests within the timeframe required by law. If your request is particularly complex or requires additional time, we will notify you and keep you updated on the progress.If you believe your data protection rights have been violated, you may also have the right to lodge a complaint with your local data protection authority or regulator.‍

‍

5. Data Retention

‍We will retain your personal information for as long as necessary to provide you with our services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, and support our legitimate business interests. Unless you request that your personal information be deleted sooner, we may retain your information for the maximum period allowed by applicable law. Upon request, Beyond Border Global will confirm whether we hold any of your personal information. You may terminate your account and request the deletion of your personal information at any time by contacting us at privacy@beyondborderglobal.com.

Please note that there may be circumstances in which we are legally required to retain certain information, or for other reasons cannot comply with a deletion request. In such cases, we will inform you if we are unable to delete specific personal information as requested.

‍

‍6. Children’s Privacy

‍Our Services are not intended for children under 16. We do not knowingly collect personal information from anyone under this age. If you believe a child has provided us with personal information, please contact us at privacy@beyondborderglobal.com.

‍

‍7. Changes to this Policy

‍We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

‍

‍8. Contact Us

‍If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at privacy@beyondborderglobal.com.

• Access: The right to request information about the personal information we hold about you.
• Correction: The right to request correction or rectification of inaccurate or incomplete personal information.
• Erasure: The right to request the deletion of your personal information, subject to certain exceptions.
• Restriction: The right to request restriction of processing of your personal information under certain circumstances.
• Objection: The right to object to certain processing activities, including processing for direct marketing purposes.
• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to have that information transferred to another controller where technically feasible.
• Withdraw Consent: Where processing is based on your consent, the right to withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.